scroll down
0%
Official WhatsApp Business API

Wazelo CRM

WhatsApp for Growing Teams

Shared inbox, bulk campaigns, automation & AI chatbot — all on the official WhatsApp Business API. From ₹499/mo.

Start Free TrialBook a Demo
Shared Inbox
real-time
Bulk Campaigns
broadcasts
Automation
no-code
AI Chatbot
24/7 replies
app.wazelo.in/analytics
Wazelo CRM
💬Inbox
📊Analytics
👥Contacts
📢Campaigns
⚡Automation
⚙️Settings
Analytics
Last 7 days · Updated just now
7D
30D
90D
forumTotal Messages
48,500+12%
timerAvg Response
4m 12s-8%
starCSAT Score
4.3/5+0.3
check_circleResolution Rate
87%+5%
Message Volume — Last 7 Days
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Top Agents
1
Priya S.1423m 40s4.8 ★
2
Rahul K.1185m 12s4.5 ★
3
Meera J.976m 05s4.1 ★
4
Arjun T.837m 22s3.9 ★
Recent Campaigns
Campaign
Sent
Delivered
Read
Replied
Diwali Offer 🎆
12,400
12,180
9,840
1,240
Restock Alert
8,200
8,050
6,100
820
Follow-up Drip #3
5,600
5,530
4,200
670
SHARED INBOX · CAMPAIGNS · AUTOMATION · ANALYTICS · CONTACTS CRM · CHATBOT BUILDER · DEALS PIPELINE · FOLLOW-UP DRIPS · CSAT SURVEYS · LEAD SCORING · MULTI-CHANNEL · DEVELOPER API · AI KNOWLEDGE BASE · RESPONSE TRACKING · LEAD ADS · CUSTOM FIELDS · SHARED INBOX · CAMPAIGNS · AUTOMATION · ANALYTICS · CONTACTS CRM · CHATBOT BUILDER · DEALS PIPELINE · FOLLOW-UP DRIPS · CSAT SURVEYS · LEAD SCORING · MULTI-CHANNEL · DEVELOPER API · AI KNOWLEDGE BASE · RESPONSE TRACKING · LEAD ADS · CUSTOM FIELDS · SHARED INBOX · CAMPAIGNS · AUTOMATION · ANALYTICS · CONTACTS CRM · CHATBOT BUILDER · DEALS PIPELINE · FOLLOW-UP DRIPS · CSAT SURVEYS · LEAD SCORING · MULTI-CHANNEL · DEVELOPER API · AI KNOWLEDGE BASE · RESPONSE TRACKING · LEAD ADS · CUSTOM FIELDS · SHARED INBOX · CAMPAIGNS · AUTOMATION · ANALYTICS · CONTACTS CRM · CHATBOT BUILDER · DEALS PIPELINE · FOLLOW-UP DRIPS · CSAT SURVEYS · LEAD SCORING · MULTI-CHANNEL · DEVELOPER API · AI KNOWLEDGE BASE · RESPONSE TRACKING · LEAD ADS · CUSTOM FIELDS ·

Trusted by 1,200+ businesses worldwide

PE
PropEdge Realty
ZN
ZopNow
HF
HealthFirst
LE
LearnEdge
QL
QuickLoans
SH
StyleHub
AI Featureskeyboard_arrow_down
AI-NATIVE INTELLIGENCE

Your Inbox.
Now Thinks.

AI runs silently on every conversation — detecting intent, scoring sentiment, suggesting replies, and pulling KB answers — so your agents reply faster and resolve issues sooner.

Sentiment AnalysisIntent DetectionEntity ExtractionAuto-CategorizationSmart RepliesKB RAG SearchConversation SummaryPriority Classification
P
Priya Sharma
+91 98765 43210 · last seen 2 min ago
Kavya R.
✨AI Summary

Customer reporting non-delivery of order #WZ-29831 placed 8 days ago. Requesting refund after warehouse escalation confirmed delay. Sentiment has shifted from frustrated to urgent.

↘ NEGATIVErefunddelivery-delayescalated
Hi, I placed order #WZ-29831 last week and haven't received it yet. I need help.
10:42 AM
Hi Priya! Let me look into this for you right away. Can you confirm the delivery address?
10:44 AM
Yes, it's 14 MG Road, Bengaluru. I've been waiting 8 days now.
10:45 AM
I can see the shipment got delayed at our Bengaluru warehouse. I've escalated this.
10:47 AM
This is really frustrating. I'd like a refund please.
10:49 AM
🙁Negative87%
Frustrated about delivery delay and requesting refund
🎯Refund Request→ order_status_query↗ Escalate
order_id: WZ-29831days: 8location: Bengaluru
🏷refundlogisticse-commerceHIGH priorityEN-IN

For orders marked as undelivered after 7 business days, customers are eligible for a full refund or free re-shipment within 5–7 working days.

📄 refund-policy.md📄 shipping-sla.md
✨AI
Type a message...
MacBook frame

Works with the tools you already use

META
Meta Business
RZP
Razorpay
SHPFY
Shopify
STR
Stripe
WOO
WooCommerce
ZOHO
Zoho CRM
GS
Google Sheets
ZAP
Zapier
AI-POWERED CONVERSATIONS

Chat Smarter. Close Faster.

Build AI chatbot flows that qualify leads, answer FAQs, and hand off to agents — all on WhatsApp. No code. Live in minutes.

Explore AI Chatbotarrow_right_alt
smart_toyAI Chatbot Builder
GPT-powered repliesLead qualificationAgent handoff24/7 automation
AI Chatbot Builder
3 min
Avg setup time
68%
Leads auto-qualified
24/7
Always on
0 code
No dev needed
Platform Features

One platform.
Every WhatsApp
use case.

From solo sales reps to enterprise teams — Wazelo CRM scales with your business.

forum
TeamSupport

Shared Inbox

Your whole team in one WhatsApp inbox. Assign, reply, and resolve.

3×Faster replies
See more arrow_right_alt
person
Hey, your order is ready!
Great, sending payment →
Payment confirmed ✓
smart_toy
typing…
campaign
MarketingBroadcast

Bulk Campaigns

Broadcast to thousands. Track delivery in real-time.

98%Delivery rate
See more arrow_right_alt
Delivery Rate
98% delivered
Mon
Tue
Wed
Thu
Fri
bolt
Workflows

Automation

Auto-replies and workflow rules. Work while you sleep.

24/7Always on
See more arrow_right_alt
Trigger
Filter
Action
bar_chart
Reporting

Analytics

Delivery rates, CSAT scores, team performance — one dashboard.

See more arrow_right_alt
group
CRM

Contacts CRM

Tag, segment, and manage all your leads and customers.

See more arrow_right_alt
person
Priya S.Lead
person
Rahul M.Customer
person
Sneha K.VIP
smart_toy
AINo-code

Chatbot Builder

Build no-code WhatsApp chatbots in minutes.

0Code needed
See more arrow_right_alt
How can I help you? 🤖
Track order #4421 →
trending_up
Sales

Deals Pipeline

Track every deal through stages. See your revenue forecast at a glance.

See more arrow_right_alt
Prospect
Proposal
Closed
low_priority
Drip

Auto Follow-Ups

Automated drip campaigns on WhatsApp. Set it, forget it, close more.

See more arrow_right_alt
Day 0 — Welcome
Day 2 — Follow-up
Day 5 — Demo invite
Day 9 — Close
star_rate
Support

CSAT Surveys

Auto-send satisfaction surveys after every resolved conversation.

See more arrow_right_alt
How was your experience?
starstarstarstarstar
Ecosystemkeyboard_arrow_down

Works with the tools you already use

META
Meta Business
RZP
Razorpay
SHPFY
Shopify
STR
Stripe
WOO
WooCommerce
ZOHO
Zoho CRM
GS
Google Sheets
ZAP
Zapier
Pricing

Simple Pricing.
Serious Results.

All plans include a 14-day free trial. No credit card required.

verifiedGST Invoice
paymentsUPI & Razorpay
event_available14-Day Free Trial
lockMeta BSP Certified
MonthlyYearly

Starter

₹499/mo

5 users · 5 WA sessions · 5,000 msgs/mo · 10 campaigns

  • check_circleShared WhatsApp inbox
  • check_circleBulk campaigns
  • check_circleBasic contact CRM
  • check_circleEmail support
Start Free Trial — 14 Days
Most Popular

Growth

₹999/mo

15 users · 15 WA sessions · 25,000 msgs/mo · 50 campaigns

  • check_circleEverything in Starter
  • check_circleAutomation workflows
  • check_circleAdvanced analytics
  • check_circlePriority support
Start Free Trial — 14 Days

Pro

₹1999/mo

50 users · 50 WA sessions · 1,00,000 msgs/mo · 200 campaigns

  • check_circleEverything in Growth
  • check_circleFull API access
  • check_circleDedicated account manager
  • check_circle24/7 phone support
Start Free Trial — 14 Days
Custom

Enterprise

₹3,999/mo

200 users · 200 WA sessions · Unlimited msgs & campaigns

  • check_circleEverything in Pro
  • check_circleDedicated account manager
  • check_circleCustom SLA & uptime guarantee
  • check_circleWhite-label options
  • check_circlePriority 24/7 phone support
Contact Sales →
BY THE NUMBERS

Numbers That Speak.

1,200+
Active Businesses
↑ Growing fast
94%
Message Delivery Rate
Industry avg: 65%
4.8 min
Average Response Time
↓ Down from 45 min
48,500+
Conversations Handled
This month
WHAT OUR CUSTOMERS SAY
starstarstarstarstar
4.8/5 · 127 reviews
starstarstarstarstar
“We went from missing 40% of leads to a 94% response rate in 3 weeks. Wazelo CRM is the only tool that actually works for WhatsApp sales.”
3× leads converted in 30 days
person
Rajesh M.
Head of Sales, PropEdge Realty
Case study →
starstarstarstarstar
“Our support team used to juggle 3 different WhatsApp numbers. Now it's one inbox, zero chaos. Response times dropped from 2 hours to under 5 minutes.”
↓ 96% drop in response time
person
Sneha K.
Customer Success Lead, ZopNow
starstarstarstarstar
“The bulk campaign feature alone paid for a year of Wazelo CRM in the first month. We hit ₹12L in recovered abandoned carts.”
₹12L recovered in month 1
person
Arjun T.
Growth Manager, StyleHub
FAQ

Common questions,
answered plainly.

Wazelo CRM is a WhatsApp CRM platform for growing businesses — combining shared team inbox, bulk campaigns, automation, AI chatbot, and analytics in one tool. Trusted by 1,200+ businesses across real estate, e-commerce, healthcare, and education.

Plans start at ₹499/month (Starter: 5 users, 5,000 msgs/mo). Growth is ₹999/mo, Pro is ₹1,999/mo, and Enterprise starts at ₹3,999/mo. All plans include a 14-day free trial — no credit card needed.

Yes. Wazelo CRM is built on the official WhatsApp Business API (Meta BSP). It supports multiple WhatsApp sessions, official templates, and all Meta compliance requirements.

Yes. Broadcast personalised messages to thousands at once with real-time delivery tracking. Growth includes 25,000 msgs/mo; Pro includes 1,00,000 msgs/mo.

Wazelo CRM combines shared inbox, campaigns, automation, chatbot, and analytics in one platform starting at ₹499/mo — more features at a competitive price with dedicated support.

Yes. The shared inbox lets your entire team collaborate on the same WhatsApp number. Conversations are assigned to agents, tracked to resolution, and monitored with analytics.

Yes — 14-day free trial on all plans. No credit card required. Access all features of your chosen plan during the trial.

Real estate (lead management), e-commerce (order updates, cart recovery), healthcare (appointment reminders), education (admissions), and financial services (loan applications).

The no-code automation builder lets you create auto-replies, lead routing, drip sequences, and chatbot triggers — all without coding. Runs 24/7.

Yes. Built on Meta's official WhatsApp Business API with end-to-end encryption, role-based access controls, audit logs, and full compliance with Meta BSP requirements.

Get Startedkeyboard_arrow_down
WAZELO
Get Started Today

Don't Just
Message.
Close Deals.

Start Your Free Trialarrow_forward

No credit card required · 14-day free trial · Cancel anytime