Features/Sequences

Follow up automatically.
Every time.

Multi-step WhatsApp drip sequences that enrol contacts, space messages by hours or days, and stop automatically the moment a contact replies.

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Your follow-up runs itself.

Sales teams lose deals not because they had the wrong product, but because they forgot to follow up. Wazelo CRM Sequences let you build a timed series of WhatsApp messages that automatically send to enrolled contacts — and automatically stop the moment someone responds, so you never message someone who's already engaged.

What you can do

Key capabilities

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Multi-step message flows

Chain up to 10+ messages with individual delays between each step — hours, days, or weeks.

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Automatic enrolment

Enrol contacts via automation rules, tags, or manual selection. Bulk-enrol from a filtered segment.

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Auto-stop on reply

The sequence pauses automatically when a contact replies. No more messaging someone who's already talking to you.

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Personalised messages

Use contact field variables in each message — name, company, product — so every message feels 1:1.

schedule

Send time controls

Set sequences to send only within business hours. Avoid messaging contacts at 3am.

insights

Sequence analytics

Open rate, reply rate, and drop-off by step — so you know exactly which message is losing them.

How it works

Up and running in minutes

01

Build your sequence

Create a new sequence, give it a name, and add steps. Each step is a message with a delay before it sends.

02

Write and personalise messages

Write each message using the editor. Insert contact field variables like {{first_name}} for personalisation.

03

Enrol your contacts

Add contacts manually, from a tag filter, or set an automation rule to enrol contacts automatically when they hit a trigger.

04

Let it run

The sequence handles timing, delivery, and auto-stopping. Review analytics to optimise open and reply rates per step.

See it in action

Drip sequences, on autopilot.

3 contacts enrolled
Sequence: Welcome Flow
send
Day 0
Welcome Message
Hi {{name}}, thanks for reaching out to Wazelo! Here's what you need to know to get started...
send
Day 2
Follow-Up
Hey {{name}}, just checking in! Have you had a chance to explore our features? We'd love to help.
send
Day 5
Special Offer
Hi {{name}}, we'd like to offer you an exclusive 20% discount. Use code WAZE20 at checkout.
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STOP
Auto-Stop
Contact replied — sequence paused automatically.
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