Build flows.
Not busywork.

Reply instantly when a message arrives, a contact is created, or a Shopify order or abandoned cart comes in.

Start free trialAll features

Instant replies, set up once.

An automation rule watches for an event and sends a WhatsApp message straight away. Pick a trigger, add conditions such as a keyword or lead status, and write the reply with variables like the contact's name or a Shopify order number. Describe a rule in plain words and Wazelo can draft it for you. Every run is recorded in Execution Logs.

What you can do

Event triggers

Message Received (with an optional keyword), Contact Created, Lead Status Changed and Widget Message Received.

Shopify triggers

Order Created, Order Fulfilled and Cart Abandoned, with an optional minimum order or cart value.

Conditions

Run only when fields like Lead Status, Contact Tags or Message Body match. Every condition must be true.

Variables in replies

Insert {{contact.name}}, or Shopify values like the order name, total and cart recovery link.

Generate with AI

Describe the rule in plain words and AI drafts it for you to review. Uses AI credits.

Execution Logs

Every run with its trigger, status, duration, retries and the result of each action.

In detail

Triggers

  • Message Received
  • Contact Created
  • Lead Status Changed
  • Shopify Order Created
  • Shopify Order Fulfilled
  • Shopify Cart Abandoned
  • Widget Message Received

Condition fields

  • Contact Name
  • Contact Phone
  • Lead Status
  • Contact Tags
  • Message Body
  • Conversation Status
  • Trigger Keyword

Safeguards

  • Priority
  • Max runs per contact
  • Cooldown
  • Loop protection
  • Up to 100 rules

Up and running in minutes

  1. Pick a trigger

    Create a rule, or describe what you want and use Generate with AI.

  2. Add conditions

    Narrow it down by keyword, lead status, tags or message text.

  3. Write the reply

    Compose the WhatsApp message, with variables for the contact or the Shopify order.

  4. Turn it on

    Enable the rule and check Execution Logs to see each run.

See it in action

Trigger, condition, reply.

Automation: Price Inquiry Flow● Active
TRIGGER
notifications_activeMessage Received
Contains 'price' or 'cost'
CONDITION
call_splitOnly if Lead Status is New
All conditions must match
MATCH
ACTION
sendSend WhatsApp Message
"Hi {{contact.name}}, here is our price list..."
NO MATCH
ACTION
blockRule skipped
Recorded in Execution Logs

Hover any node to focus it

Questions

Is there a drag-and-drop builder?

No. Rules are set up in a short form: one trigger, optional conditions, then the reply. Most take about a minute.

Can it recover abandoned Shopify carts?

Yes. Connect your store and use the Cart Abandoned trigger to send {{shopify.recovery_url}}, with a minimum cart value if you like. Shopify is included from the Starter plan.

Does Generate with AI cost credits?

Yes, it uses AI credits: 50 a month on Starter, 200 on Growth and 500 on Pro.

How many rules can I create?

Up to 100 per workspace.

Ready to try Automation?

Free trial. No credit card. Set up in minutes.

Start free trial