Your whole team.
One inbox.
Every WhatsApp conversation — routed, assigned, and resolved from a single shared workspace. No lead ever falls through again.
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All incoming WhatsApp messages appear in one shared queue. No agent works in isolation.
Route conversations by agent, team, or keyword rules. Manual or automatic — you choose.
Hand off conversations between agents with full context preserved. No customer ever has to repeat themselves.
Mark conversations resolved when done. Reopen instantly if the customer follows up.
See who is online, who is typing, and which conversations are being handled right now.
Every message, note, and file ever exchanged — searchable, forever. Context at your fingertips.
Link your Meta-approved WhatsApp Business API number to Wazelo CRM in under 5 minutes.
Add agents and set their roles. Admins get full access; agents see only their assigned conversations.
Define how incoming messages are assigned — round-robin, keyword-based, or manual.
Your team works from the shared inbox — responding faster, collaborating better, and never missing a message.
See it in action