Security & Trust

Your data is safe
with us.

Wazelo CRM keeps each organisation's data separate and gives admins roles, permissions, audit logs, and GDPR tools.

How we protect you

Security by design

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QR-linked WhatsApp

You link your number the same way you link WhatsApp Web: Settings, Linked Devices, Link a Device. Admins can see and disconnect any team member's WhatsApp session.

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GDPR tools

Record a contact's consent, export the data you hold on them, or erase it when they ask.

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Role-based access control

Admin, Manager, and Employee roles with permissions you can edit, plus teams to group your people.

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Separate data per organisation

Every record is scoped to your organisation, so other customers cannot see your conversations, contacts, or settings.

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Audit logs

User actions are recorded in audit logs that admins can review.

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Secure sign-in

Passwords are hashed, sessions use short-lived access tokens with refresh tokens, and login attempts are rate limited.

Connection

Sessions that reconnect on their own.

Your linked WhatsApp session reconnects after short drops, so your team does not need to rescan the QR code. Campaign messages go out in batches with rate limits.

Have questions from your procurement or compliance team? Contact usand we'll answer them.

Compliance

Tools for your data requests.

Handle consent, access, and deletion requests from inside Wazelo.

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Consent records

Record whether a contact has given consent to be messaged.

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Data export and erasure

Export a contact's data or erase it when they ask.

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Audit trail

Audit logs record user actions so admins can review who changed what.

Questions about security?

Write to us and we will answer your questions about how Wazelo handles your data.

Contact our teamStart free trial