Features/Contacts CRM

Every lead.
Always organised.

Tag, segment, search, and manage all your WhatsApp contacts and customers in one place. Full conversation history. Zero spreadsheets.

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Contacts CRM
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Your contacts are your business.

Every WhatsApp number that messages you is a potential customer. Wazelo CRM automatically creates a contact profile for every conversation — with their name, number, tags, custom fields, and full message history — so your team always has context and your marketing always hits the right segment.

What you can do

Key capabilities

group

Unified contact profiles

Each contact has a profile with name, WhatsApp number, email, tags, custom fields, and full conversation history.

label

Tags & custom fields

Create your own tags and fields to capture anything — lead source, city, product interest, deal stage.

filter_list

Powerful segmentation

Filter contacts by any combination of tags, fields, last message date, or conversation status to build precise lists.

upload_file

CSV import & export

Bulk import contacts from a CSV or export your entire database at any time.

search

Instant search

Find any contact by name, number, email, or custom field value in milliseconds.

history

Full conversation history

Every message ever exchanged with a contact is stored and searchable — across all agents and channels.

How it works

Up and running in minutes

01

Contacts are created automatically

Every new WhatsApp conversation creates a contact profile. Or import your existing list via CSV.

02

Enrich with tags and custom fields

Add tags manually or via automation rules. Fill in custom fields to capture any data your business needs.

03

Segment your audience

Use the filter builder to create precise segments for campaigns, reports, or workflow triggers.

04

Act on your data

Launch a campaign to a segment, assign conversations to the right agent, or export a list for use outside Wazelo.

See it in action

The contacts dashboard, live.

NamePhoneTagScoreLast Active
AS
Ananya Sharma
+91 98765 43210Hot Lead872h ago
VP
Vikram Patel
+91 87654 32109Customer621d ago
SR
Sneha Rao
+91 76543 21098Nurture343d ago
KM
Karan Mehta
+91 65432 10987Hot Lead9130m ago
DN
Divya Nair
+91 54321 09876Customer555h ago
RG
Rohan Gupta
+91 43210 98765Nurture281w ago

Showing 6 contacts

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