Data that
drives deals.
Track response times, delivery rates, agent performance, and CSAT scores — all in one real-time dashboard.
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Track sent, delivered, read, and failed counts per campaign, channel, or time period.
Measure first response time and average resolution time per agent, team, or conversation type.
Leaderboards for conversations handled, resolution rate, and CSAT score per agent.
Automatic customer satisfaction surveys with aggregated scoring by agent, team, and time period.
Open rates, reply rates, and conversion tracking for every broadcast campaign.
Download CSV exports or access raw analytics via REST API for use in your own BI dashboards.
Every message sent, delivered, read, or replied — every agent action and CSAT response — is captured in real time.
Open the Analytics tab for a real-time overview: today vs yesterday, week-over-week trends, and team leaderboards.
Filter by agent, date range, campaign, or conversation tag to isolate exactly what you need to see.
Download CSV reports or use the API to send data to Metabase, Looker, Power BI, or any other tool.
See it in action
Message Volume — Last 7 Days
Top Agents